You have the right to return all products that you purchased directly from our website within 30 days after receiving the order.
The products must be unused and be in its original packaging. Labels and protective stickers must be untouched and have the same condition as when the clock was received.
Please note that you may be responsible for shipping costs by returning the package to us. We are not responsible for any items lost during shipping back to us.
Our watches are produced and assembled with high precision, therefore can we promise you high quality. If something happened or gone wrong in our production and you get a product that the clockwork, pointers or dial would fail or break without outside damage you can use our warranty and get a new one. The warranty on the Johan Rosé watch is valid in 12 months from the date you purchase the watch.